The problem
Cancellations leave gaps you don't have time to backfill, and unconfirmed bookings turn into empty slots you could have sold twice.
Sapiens confirms upcoming bookings and quietly fills cancellations from your waitlist — so you run full even when plans change at the last minute.
+12%
more bookings from confirmations and filled cancellations
How it works
- 1
Set your reminders
When to confirm, and how far ahead to remind.
- 2
Add your waitlist
It calls or texts to fill gaps as they appear.
- 3
Go live
Bookings confirmed, cancellations backfilled.
- 4
Run full
Fewer empty slots, more bookings per day.
What's included
- Confirms bookings by call or text
- Fills cancellations from your waitlist automatically
- Reminds customers before their booking
- Reduces empty slots on the day
- Keeps your schedule accurate in real time
Common questions
How does it fill cancellations?
The moment a slot frees up, it reaches out to your waitlist in order and books the first customer who says yes.
Won't reminders annoy customers?
They're brief, friendly and on-brand — and they measurably reduce no-shows, which customers appreciate too.
Want waitlist & reminders running in your business?
It comes as part of one package — with a free first week. Please get in touch.
Other features